Yes. Delivery is available across Saudi Arabia and to GCC countries.

Installation and delivery services are available to major cities, while delivery to other regions is provided in accordance with the applicable shipping and delivery terms.

Delivery to GCC countries is also available in accordance with the applicable delivery terms and conditions.

Yes. Products marked as available for pre-order can be purchased through the website.

Pre-orders may take approximately 3 to 6 months.

Once your order is ready, our team will contact you to arrange shipping and delivery.

Yes. Bank transfers can be made to the approved Al Rugaib bank accounts.

Available banks include:

• Saudi National Bank
• Al Rajhi Bank
• Bank Al-Inma
• Samba
• Riyadh Bank
• Arab Bank

After completing the transfer, please send a copy of the bank transfer receipt by email.

The full amount must be transferred within a maximum of 3 days. If this period is exceeded, the invoice will be automatically cancelled.

Once the transfer has been completed, the order will be approved within a maximum of two working days.

You can submit a cancellation request by contacting our Customer Service Center.

Cancellation requests are subject to the applicable terms and conditions.

Please contact our Customer Service Center to submit your return request.

All returns are subject to the applicable Returns & Refunds Policy.

Please notify our Customer Service Center if your item arrives damaged or defective.

If the item is available in stock, it may be replaced with a new one. If the item is unavailable, you may exchange it for another product or request a refund in accordance with the applicable terms and conditions.

Yes. Customers may collect purchased items directly from the showroom or warehouse within 3 days.

Pickup is at the customer's responsibility. Please add a note requesting pickup before completing your purchase.